Our Quality Policy
At Unigate Systems, we believe our hallmark is quality. All our resources and processes are dedicated to ensuring that web solutions developed are of the highest quality and scalability, and are designed to accommodate future needs of our clients. Our commitment to quality is unflinching, our hunger for growth is deep-rooted and our capacity for details is amazing. Over the decades, we have demonstrated a rare resilience and fortitude. Unigate Systems is determined to improve productivity and focus continuously on innovation and up-gradation of its services and people. We are committed to making a long-term relationship with our clients.
We are flexible in our approach and try to accommodate all the needs of our clients.In order to ensure maximum efficiency and effectiveness, we follow a stringent Quality Management System (QMS) for all its processes.
- Total commitment for customer satisfaction.
- Protection and Advancement of Environment.
- Market Leadership.
- Innovative, cost and time effective services
- Consistent and continuous quality improvement
- Develop the organization as an international centre for excellence.
- Continuous evaluation of market to explore challenging areas of operation.
- Sustainable Development of Stakeholders.
We are committed to making a long-term relationship with our clients. We are flexible in our approach and try to accommodate all the needs of our clients. We abide by all our commitments and provide a world class customer support to our clients. We focus on the "customer first" approach and walk by you with Round-the-Clock Customer Support - online as well as offline. Our team of Customer Support Executives is available for help through telephonic conversations, email suggestions, and live online chat.
Our main goal is quality, efficiency and complete customer satisfaction. We strive for the highest level of customer satisfaction by constantly listening to the customer and by providing on time, error free and fit for use products and services. Our persuasive policies ascertain that our clients treat us not just as a service provider, but as their authentic Technology Partners. We also ensure that quality targets are set and achieved for every job that the client entrusts us with. Our Quality Management System is designed to sieve out gross human errors and nothing is left to chance.
The quality policy has paid us the best dividends. It holds the key to our success.
